“I am the person who came to you with 4 zinc corner braces that needed cutting down. When I got home and took a good look at them, I saw how beautifully the edges had been finished off for appearance and safety. Please extend my appreciation to the man who did this work. It is not a small thing. It says volumes about you, how you manage your business and train your employees, and how your attitude contributes to the community and quality of life. Having lived through 80 years of gains and losses, an unexpected act of kindness and generosity gives a lift to the spirit and remains in one’s memory. Thank you for giving me this.”

Sincerely, Sally O